.support-page {
  padding-top: 3.75rem;
}

.support-main {
  margin-inline: auto;
  max-width: 78rem;
  padding: clamp(1rem, 3vw, 2.5rem);
}

.support-skip-link {
  background: var(--color-primary, #6d5dfc);
  border-radius: 0 0 0.5rem 0;
  color: #fff;
  left: 0;
  padding: 0.75rem 1rem;
  position: fixed;
  top: -5rem;
  z-index: 10000;
}

.support-skip-link:focus {
  top: 0;
}

.support-hero {
  align-items: end;
  display: flex;
  gap: 1.5rem;
  justify-content: space-between;
  margin-block-end: 1.5rem;
}

.support-hero h1 {
  font-size: clamp(2rem, 6vw, 3.5rem);
  line-height: 1.05;
  margin-block: 0.25rem 0.75rem;
}

.support-eyebrow,
.support-step {
  color: var(--color-primary, #8b7fff);
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  margin: 0;
  text-transform: uppercase;
}

.support-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
}

.support-hero-actions .btn,
.support-submit-row .btn {
  align-items: center;
  display: inline-flex;
  gap: 0.55rem;
  min-height: 2.75rem;
}

.support-layout {
  align-items: start;
  display: grid;
  gap: 1.25rem;
  grid-template-columns: minmax(0, 2fr) minmax(17rem, 1fr);
}

.support-card,
.support-info-card {
  padding: clamp(1rem, 3vw, 2rem);
}

.support-card-heading {
  align-items: start;
  display: flex;
  gap: 1rem;
  justify-content: space-between;
  margin-block-end: 1.5rem;
}

.support-card-heading h2,
.support-info-card h2 {
  margin-block: 0.25rem 0.75rem;
}

.support-required-note {
  color: var(--color-text-secondary, #a5afc2);
  font-size: 0.85rem;
  white-space: nowrap;
}

.support-field-grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.support-label-row {
  align-items: center;
  display: flex;
  gap: 1rem;
  justify-content: space-between;
}

.support-label-row span {
  color: var(--color-text-secondary, #a5afc2);
  font-size: 0.8rem;
}

.support-page .form-input {
  min-height: 2.75rem;
}

.support-message-input {
  min-height: 10rem;
  resize: vertical;
}

.support-submit-row {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 1rem;
  margin-block-start: 1.25rem;
}

.support-response-note {
  color: var(--color-text-secondary, #a5afc2);
  font-size: 0.85rem;
  margin: 0;
}

.support-status {
  border-radius: 0.6rem;
  margin-block: 1rem 0;
  min-height: 1.5rem;
  padding: 0;
}

.support-status:not(:empty) {
  border: 0.0625rem solid transparent;
  padding: 0.85rem 1rem;
}

.support-status--pending {
  background: color-mix(in srgb, var(--color-primary, #6d5dfc) 12%, transparent);
  border-color: color-mix(in srgb, var(--color-primary, #6d5dfc) 40%, transparent);
}

.support-status--success {
  background: color-mix(in srgb, #22c55e 12%, transparent);
  border-color: color-mix(in srgb, #22c55e 45%, transparent);
  color: var(--color-success, #4ade80);
}

.support-status--error {
  background: color-mix(in srgb, #ef4444 12%, transparent);
  border-color: color-mix(in srgb, #ef4444 45%, transparent);
  color: var(--color-error, #f87171);
}

.support-aside {
  display: grid;
  gap: 1.25rem;
}

.support-info-card p {
  color: var(--color-text-secondary, #a5afc2);
  line-height: 1.65;
}

.support-info-icon {
  align-items: center;
  background: color-mix(in srgb, var(--color-primary, #6d5dfc) 15%, transparent);
  border-radius: 0.75rem;
  color: var(--color-primary, #8b7fff);
  display: inline-flex;
  font-size: 1.25rem;
  height: 2.75rem;
  justify-content: center;
  width: 2.75rem;
}

.support-steps {
  display: grid;
  gap: 0.85rem;
  margin: 0;
  padding-inline-start: 1.35rem;
}

.support-steps li {
  color: var(--color-text-secondary, #a5afc2);
  line-height: 1.55;
  padding-inline-start: 0.25rem;
}

@media (max-width: 64rem) {
  .support-layout {
    grid-template-columns: 1fr;
  }

  .support-aside {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 48rem) {
  .support-hero {
    align-items: stretch;
    flex-direction: column;
  }

  .support-hero-actions,
  .support-hero-actions .btn {
    width: 100%;
  }

  .support-hero-actions .btn {
    justify-content: center;
  }

  .support-field-grid,
  .support-aside {
    grid-template-columns: 1fr;
  }

  .support-card-heading {
    flex-direction: column;
  }

  .support-required-note {
    white-space: normal;
  }

  .support-submit-row,
  .support-submit-row .btn {
    align-items: stretch;
    width: 100%;
  }

  .support-submit-row .btn {
    justify-content: center;
  }
}

@media (prefers-reduced-motion: reduce) {
  .support-page *,
  .support-page *::before,
  .support-page *::after {
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
  }
}

.support-toolbar {
  align-items: center;
  display: flex;
  gap: 0.75rem;
  margin-block-end: 1rem;
}

.support-toolbar .form-input {
  max-width: 15rem;
}

.support-toolbar-status {
  color: var(--color-text-secondary, #a5afc2);
  margin: 0 0 0 auto;
}

.support-workspace {
  display: grid;
  gap: 1rem;
  grid-template-columns: minmax(18rem, 0.8fr) minmax(0, 1.7fr);
}

.support-list-panel,
.support-detail-panel {
  min-height: 32rem;
  padding: 1.25rem;
}

.support-panel-heading,
.support-detail-heading,
.support-message-heading,
.support-case-item-top {
  align-items: center;
  display: flex;
  gap: 0.75rem;
  justify-content: space-between;
}

.support-panel-heading h2,
.support-detail-heading h2 {
  margin: 0;
}

.support-count {
  align-items: center;
  background: color-mix(in srgb, var(--color-primary, #6d5dfc) 14%, transparent);
  border-radius: 999rem;
  display: inline-flex;
  font-weight: 700;
  justify-content: center;
  min-height: 2rem;
  min-width: 2rem;
}

.support-case-list {
  display: grid;
  gap: 0.65rem;
  margin-block-start: 1rem;
}

.support-case-item {
  background: color-mix(in srgb, var(--color-surface, #151b2b) 90%, transparent);
  border: 0.0625rem solid var(--color-border, #30394f);
  border-radius: 0.75rem;
  color: inherit;
  cursor: pointer;
  display: grid;
  gap: 0.45rem;
  min-height: 2.75rem;
  padding: 0.9rem;
  text-align: start;
  width: 100%;
}

.support-case-item:hover,
.support-case-item:focus-visible,
.support-case-item--selected {
  border-color: var(--color-primary, #8b7fff);
}

.support-case-item--selected {
  background: color-mix(in srgb, var(--color-primary, #6d5dfc) 10%, transparent);
}

.support-case-item-reference,
.support-case-item-meta,
.support-reference {
  color: var(--color-text-secondary, #a5afc2);
  font-size: 0.8rem;
}

.support-case-item-reference {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  overflow-wrap: anywhere;
}

.support-status-badge {
  border: 0.0625rem solid var(--color-border, #30394f);
  border-radius: 999rem;
  font-size: 0.75rem;
  font-weight: 700;
  padding: 0.3rem 0.55rem;
  white-space: nowrap;
}

.support-status-badge--open,
.support-status-badge--in_progress {
  background: color-mix(in srgb, #3b82f6 15%, transparent);
  color: #93c5fd;
}

.support-status-badge--waiting_on_customer {
  background: color-mix(in srgb, #f59e0b 15%, transparent);
  color: #fcd34d;
}

.support-status-badge--resolved {
  background: color-mix(in srgb, #22c55e 15%, transparent);
  color: #86efac;
}

.support-status-badge--closed {
  background: color-mix(in srgb, #64748b 15%, transparent);
  color: #cbd5e1;
}

.support-list-empty,
.support-detail-empty {
  align-items: center;
  color: var(--color-text-secondary, #a5afc2);
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  justify-content: center;
  min-height: 22rem;
  text-align: center;
}

.support-list-empty i,
.support-detail-empty i {
  color: var(--color-primary, #8b7fff);
  font-size: 2rem;
}

.support-case-meta {
  display: grid;
  gap: 0.4rem 1rem;
  grid-template-columns: max-content minmax(0, 1fr);
  margin-block: 1.25rem;
}

.support-case-meta dt {
  color: var(--color-text-secondary, #a5afc2);
}

.support-case-meta dd {
  margin: 0;
  overflow-wrap: anywhere;
}

.support-message-list {
  display: grid;
  gap: 0.85rem;
  margin-block: 1rem 1.25rem;
}

.support-message {
  background: color-mix(in srgb, var(--color-surface, #151b2b) 90%, transparent);
  border: 0.0625rem solid var(--color-border, #30394f);
  border-radius: 0.75rem;
  padding: 1rem;
}

.support-message--support_agent {
  border-inline-start: 0.25rem solid var(--color-primary, #8b7fff);
}

.support-message p {
  line-height: 1.6;
  margin-block-end: 0;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.support-message-heading time {
  color: var(--color-text-secondary, #a5afc2);
  font-size: 0.8rem;
}

.support-internal-note {
  color: #fcd34d;
  display: inline-block;
  font-size: 0.75rem;
  font-weight: 700;
  margin-block-start: 0.75rem;
}

.support-reply-form {
  border-block-start: 0.0625rem solid var(--color-border, #30394f);
  padding-block-start: 1.25rem;
}

.support-reply-form textarea {
  min-height: 8rem;
  resize: vertical;
}

.support-staff-actions,
.support-transition-form,
.support-staff-reply-options {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
}

.support-transition-form {
  flex: 1;
}

.support-transition-form .form-input {
  flex: 1 1 11rem;
}

.support-staff-reply-options {
  margin-block: 0.75rem 1rem;
}

.support-staff-reply-options label {
  align-items: center;
  display: inline-flex;
  gap: 0.45rem;
}

.support-health-grid {
  display: grid;
  gap: 0.75rem;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-block-end: 1rem;
}

.support-health-card {
  display: grid;
  gap: 0.35rem;
  padding: 1rem;
}

.support-health-card span {
  color: var(--color-text-secondary, #a5afc2);
  font-size: 0.8rem;
}

.support-health-card strong {
  font-size: 1.6rem;
}

.support-visually-hidden {
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  height: 0.0625rem;
  overflow: hidden;
  position: absolute;
  white-space: nowrap;
  width: 0.0625rem;
}

@media (max-width: 64rem) {
  .support-workspace {
    grid-template-columns: 1fr;
  }

  .support-list-panel,
  .support-detail-panel {
    min-height: 0;
  }
}

@media (max-width: 48rem) {
  .support-toolbar,
  .support-staff-actions,
  .support-transition-form {
    align-items: stretch;
    flex-direction: column;
  }

  .support-toolbar .form-input,
  .support-toolbar-status,
  .support-staff-actions .btn,
  .support-transition-form .form-input,
  .support-transition-form .btn {
    margin: 0;
    max-width: none;
    width: 100%;
  }

  .support-health-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-detail-heading,
  .support-case-item-top,
  .support-message-heading {
    align-items: flex-start;
    flex-direction: column;
  }
}